# Can I receive proof of payment?

Yes. For each offramp, the Ops team can provide IMAD/OMAD tracking upon request.

## Frequently asked questions

### Can I receive proof of payment?

Yes. For each offramp, the Ops team can provide IMAD/OMAD tracking upon request.

### Do you support payments to high-risk or sanctioned countries?

Please refer to our prohibited countries list for details on restricted jurisdictions.

A list of restricted countries can be found here: [Restricted Countries](/content/restricted-countries/index.html)

### What are the regulatory requirements for sending/receiving funds?

Each payment is subject to compliance review and must be supported by a valid payment reason and appropriate documentation (e.g., invoice or contract).

### What are Conduit's operating hours for MXN and BRL transfers?

Transfers in MXN and BRL processed through the platform follow a rate schedule based on operating hours:

- **Standard rate:** 9:00 AM – 3:00 PM (ET)
- **After-hours rate:** 3:00 PM – 8:59 AM (ET, next day)

Please note that transactions submitted outside of standard hours may receive less favorable quotes. For best pricing, we recommend submitting transfers during standard business hours.