How to access your new Conduit account | Conduit Guides
How to access your new Conduit account
Once you pass KYB, your Conduit account is created using the email you provided during registration.
To access it, visit portal.conduit.financial, enter that email, and click “Forgot password.” You’ll receive an email with a link to set your password—follow the instructions to log in securely and start using your account.
For additional assistance, please contact our support team.
Frequently asked questions
What is the minimum/maximum amount I can send with Conduit?
The minimum amount required per transaction is 10,000 USD. If you send less than this, a $35 USD fixed fee will apply.
As for maximums, there are no absolute limits, but the web app has quote limits depending on the target currency:
- Stablecoins: No limit.
- USD: Maximum quote limit is $1.50M per transaction.
- BRL: Maximum quote limit is 15M per transaction.
- MXN: Maximum quote limit is 10M per transaction.
- EUR: Maximum quote limit is 1.50M per transaction.
Can I receive proof of payment?
Yes. For each offramp, the Ops team can provide IMAD/OMAD tracking upon request.
What type of supporting documentation do I need in order to send a payment?
To process a payment, you may need to provide one of the following:
- Invoice
- Agreement/Contract
- Purchase Order
Each document should include: Description of Goods/Services – Clearly outline the items, quantities, and prices.
Parties Involved – Names, addresses, and contact details of both buyer and seller.
Payment Terms – Payment amounts, due dates, and accepted methods.
Signatures – Required for agreements/contracts to formalize the transaction.
Business Justification – If the purpose is unclear, a signed statement explaining the transaction may be required.
I invited a team member and they can’t log in. What should they do?
If a user you've invited is having trouble logging in after creating their account and sees a message like "Create your organization", they should return to the invitation email and log in using the link provided.