How to use the Customizable Take Rates feature

Conduit’s new Customizable Take Rates feature allows our clients to configure and apply their own spreads or markups on top of our base FX and payment rates. This gives you full control and flexibility over your pricing process, enabling you to set consistent commercial margins and expand your revenue opportunities.

What is the purpose of Customizable Take Rates?

When you offer payment or FX services to your customers using our platform, you may need to apply a margin or markup that reflects your business model. With Customizable Take Rates, you can:

• Configure take rates per transaction.
• Ensure your quotes automatically include the desired margin.
• Offer predictable and consistent pricing without relying on manual calculations or external systems.
• Generate liquidity for your business.

Step-by-Step: How to use the feature and configure your own rates

1. Create a new transaction

In Balances, to create a new payment, click Send & Receive.

2. Enter the transaction details and the desired rate

After filling in the transaction details, such as sender, recipient, and amount, apply the spread in the Customer Spread Fee field in basis points (bps) or percentage. The system will then use this value to calculate the final rate and your revenue.

Example: a 0.20% (20 bps) take rate on 10,000 USD earns you 20 USD.

3. Review the transaction details and rates

Review the transaction details and finalize the payment. You can use the copy button to ensure full accuracy over all decimal places of the fee.

It’s worth highlighting that quote expiration is determined by the liquidity provider supplying the FX rate. Most providers use short validity windows to protect themselves against market volatility. A typical validity window is around 175 seconds.

4. Track your available revenue

Once a transaction is successfully settled, the additional revenue is secured and becomes available for tracking. Pending or failed transactions do not contribute.

Your revenue comes from the difference between the rate Conduit provides and the rate your customer receives:

Revenue = Customer Rate – Conduit Rate

This margin is automatically converted to USDC and recorded as your take-rate revenue, making it easy to track and manage your earnings.

You can check the final revenue generated month-to-date directly on your account Dashboard in the Total Revenue in This Month section.

5. Receive the amounts in your Balance

The payouts of the revenue generated will be deposited into your Balance in USDC at the beginning of each month, corresponding to the revenue generated in the previous month.

Other important information:

• The feature is available for all Conduit currency pairs.
• Small differences of a few cents may occur due to internal system precision.
• Changes to the spread only affect future transactions; past transactions retain their original values.

Still have questions about the feature Customizable Take Rates?

Click here to see the Frequently Asked Questions (FAQs) of the Customizable Take Rates feature, or reach out to the Conduit support team – we’re ready to help!

Frequently asked questions

What are Conduit’s operational hours for payments?

Our operational hours are Monday to Friday, from 9:00 to 17:00 EST.

You can submit payments outside these hours, but please note that quotes may be less favorable. For best pricing, we recommend submitting your transactions during business hours.

Why doesn’t the USDT amount match the amount I sent or expected to receive?

When converting between USD and USDT - whether sending or receiving - clients sometimes expect the amount to reflect only the agreed fee (e.g., 10 bps). For example, sending $10,000 USD with a 10 bps fee might suggest you’ll receive exactly 9,990 USDT.

However, USDT is not always worth exactly 1.00 USD. Like any asset, it has a market price that can fluctuate slightly depending on liquidity and trading conditions.

What is the minimum/maximum amount I can send with Conduit?

The minimum amount required per transaction is 10,000 USD. If you send less than this, a $35 USD fixed fee will apply.

As for maximums, there are no absolute limits, but the web app has quote limits depending on the target currency:

• Stablecoins: No limit.
• USD: Maximum quote limit is $1.50M per transaction.
• BRL: Maximum quote limit is 15M per transaction.
• MXN: Maximum quote limit is 10M per transaction.
• EUR: Maximum quote limit is 1.50M per transaction.

What information can I get to track a payment with my beneficiary bank?

The information required to track a payment depends on the payment method used:

• Domestic wires: You will need the IMAD (Input Message Accountability Data) or OMAD (Output Message Accountability Data) reference. These unique identifiers are assigned to wire transfers within the U.S. financial system and help banks locate transactions in their system.
• SWIFT payments: You will need the MT103 document, which serves as proof of payment in international wire transfers. This message contains details such as sender and beneficiary information, transaction reference, and timestamps.