I have submitted a payment with incorrect payment instructions, how long does it take for the wire to return? | Conduit Guides
I have submitted a payment with incorrect payment instructions, how long does it take for the wire to return?
Payments are typically returned the same day, subject to the operational hours of the beneficiary bank. The Payment Ops team will notify you as soon as the returned payment is received.
Frequently asked questions
Can you reverse or recall a payment?
Once a payment is completed, it can only be recalled. However, a recall may take up to 7 business days and should only be requested in urgent cases.
My beneficiary is in pending status, how long does it take to get approved?
If the beneficiary is created within Conduit's operational hours, the review should take no more than 10 minutes.
What are Conduit's operating hours for MXN and BRL transfers?
Transfers in MXN and BRL processed through the platform follow a rate schedule based on operating hours:
- Standard rate: 9:00 AM – 3:00 PM (ET)
- After-hours rate: 3:00 PM – 8:59 AM (ET, next day)
Please note that transactions submitted outside of standard hours may receive less favorable quotes. For best pricing, we recommend submitting transfers during standard business hours.
Why doesn’t the USDT amount match the amount I sent or expected to receive?
When converting between USD and USDT - whether sending or receiving - clients sometimes expect the amount to reflect only the agreed fee (e.g., 10 bps). For example, sending $10,000 USD with a 10 bps fee might suggest you’ll receive exactly 9,990 USDT.
However, USDT is not always worth exactly 1.00 USD. Like any asset, it has a market price that can fluctuate slightly depending on liquidity and trading conditions.
This means that the final amount of USDT delivered or received reflects both:
- The agreed fee
- And the current market price of USDT at the time of the transaction
What this means for you:
Even if your fee is fixed, the market price of USDT can lead to an amount that is slightly above or below your expectations.
To avoid surprises, we recommend checking the live market rate of USDT before confirming an on/off ramp transaction.