What are the minimum and maximum payment amounts I can send?

• Minimum amount: $10,000 USD per transaction. A fixed fee of $35 USD will apply for transactions below this amount.
• Maximum amount: There is no set maximum, but transactions can be quoted up to $1,500,000 USD. For larger amounts, you can either split the transaction or contact our operations team for assistance.

Frequently asked questions

I have submitted a payment with incorrect payment instructions, how long does it take for the wire to return?

Payments are typically returned the same day, subject to the operational hours of the beneficiary bank. The Payment Ops team will notify you as soon as the returned payment is received.

What is the minimum/maximum amount I can send with Conduit?

The minimum amount required per transaction is 10,000 USD. If you send less than this, a $35 USD fixed fee will apply.

As for maximums, there are no absolute limits, but the web app has quote limits depending on the target currency:

• Stablecoins: No limit.
• USD: Maximum quote limit is $1.50M per transaction.
• BRL: Maximum quote limit is 15M per transaction.
• MXN: Maximum quote limit is 10M per transaction.
• EUR: Maximum quote limit is 1.50M per transaction.

What are Conduit's operating hours for MXN and BRL transfers?

Transfers in MXN and BRL processed through the platform follow a rate schedule based on operating hours:

• Standard rate: 9:00 AM – 3:00 PM (ET)
• After-hours rate: 3:00 PM – 8:59 AM (ET, next day)

Please note that transactions submitted outside of standard hours may receive less favorable quotes. For best pricing, we recommend submitting transfers during standard business hours.

What information can I get to track a payment with my beneficiary bank?

The information required to track a payment depends on the payment method used:

• Domestic wires: You will need the IMAD (Input Message Accountability Data) or OMAD (Output Message Accountability Data) reference. These unique identifiers are assigned to wire transfers within the U.S. financial system and help banks locate transactions in their system.
• SWIFT payments: You will need the MT103 document, which serves as proof of payment in international wire transfers. This message contains details such as sender and beneficiary information, transaction reference, and timestamps.