What are the regulatory requirements for sending/receiving funds?

Each payment is subject to compliance review and must be supported by a valid payment reason and appropriate documentation (e.g., invoice or contract).

Frequently asked questions

My beneficiary is in pending status, how long does it take to get approved?

If the beneficiary is created within Conduit's operational hours, the review should take no more than 10 minutes.

What type of supporting documentation do I need in order to send a payment?

To process a payment, you may need to provide one of the following:

• Invoice
• Agreement/Contract
• Purchase Order

Each document should include: Description of Goods/Services – Clearly outline the items, quantities, and prices.

Parties Involved – Names, addresses, and contact details of both buyer and seller.

Payment Terms – Payment amounts, due dates, and accepted methods.

Signatures – Required for agreements/contracts to formalize the transaction.

Business Justification – If the purpose is unclear, a signed statement explaining the transaction may be required.

What are the minimum and maximum payment amounts I can send?

• Minimum amount: $10,000 USD per transaction. A fixed fee of $35 USD will apply for transactions below this amount.
• Maximum amount: There is no set maximum, but transactions can be quoted up to $1,500,000 USD. For larger amounts, you can either split the transaction or contact our operations team for assistance.

What are Conduit’s operational hours for payments?

Our operational hours are Monday to Friday, from 9:00 to 17:00 EST.

You can submit payments outside these hours, but please note that quotes may be less favorable. For best pricing, we recommend submitting your transactions during business hours.