FAQ
Frequently Asked Questions (FAQ) - Customizable Take Rates
What are Conduit's operating hours for MXN and BRL transfers?
I invited a team member and they can’t log in. What should they do?
What are Conduit’s operational hours for payments?
Why doesn’t the USDT amount match the amount I sent or expected to receive?
What is the minimum/maximum amount I can send with Conduit?
Can I receive proof of payment?
Do you support payments to high-risk or sanctioned countries?
What are the regulatory requirements for sending/receiving funds?
Can you reverse or recall a payment?
What type of supporting documentation do I need in order to send a payment?
What information can I get to track a payment with my beneficiary bank?
How long does a transaction take?
What are the minimum and maximum payment amounts I can send?
I have submitted a payment with incorrect payment instructions, how long does it take for the wire to return?
What does the status of my payment mean?
The beneficiary I created is under compliance review. How long does it take?
Still need help?